In this course, you will learn to formulate a professional plan to launch and steer your business towards financial success. It will keep you aligned to what you want to achieve and support you in presenting relevant information, should the need arise to acquire financial support through institutions and investors.


After studying this section, the learner should be able to understand:

  • Facilitation and the responsibilities of a facilitator
  • Outcomes based education compared to Content based learning
  • Skills development in SA

A Customer Management qualification to equip service staff and executives in industry with modern service skills to enhance their performance and management of the service sector.

This course is designed to improve students' conversation skills in a scientific- or engineering-oriented setting. Grammar, writing styles and speaking skills specific to students' scientific and engineering areas of interest will be the focus of this course and will be accomplished through discussions of various authentic technical-based texts.